My friend and I stayed at this hotel for 3 days and 2 nights, and overall, it was a wonderful experience. The facilities were excellent, especially the accessible and spacious room that perfectly accommodated my friend, who uses a wheelchair. We were also impressed by the food at the restaurant—everything was delicious and full of flavor both breakfast and dinner. The spa, steam room, and sauna were fantastic additions that we thoroughly enjoyed.
Marjorie
novembre 2024
Super cool to be guest of the day, thank you! It added something nice to routine business travel, and was excellent to be able to use the business center. The hotel is lovely and clean, and breakfast was excellent.
Sarah
avril 2023
Easy check in, friendly and helpful staff, great executive level, pool, and snacks. Restaurant food was great and staff there were friendly. Room was super clean with great big towels and lots of soaps, robes, slippers, snacks, lighting and chairs. Very convenient for the Hotels/T5 bus. Safe area to walk around the hotel to stretch your legs.
Elaine
août 2024
Everything! The lovely reception staff, Ayesha in particular was very welcoming and friendly. The room was lovely, comfortable and clean. Breakfast was super. We were lucky enough to be given a free upgrade and enjoyed a coffee and biscuits in the executive lounge.
Susan
mai 2024
Large, Comfortable & Clean Bedrooms. Very well sound proofed Bedrooms, even with planes flying overhead every few minutes, you couldn't hear them in the room. Very Tasty food. Great Location. Friendly Staff. Room Service was very quick. Overall, I enjoyed my stay.
Caz
avril 2024
Staff at check-in were really friendly and helpful, straightforward with paying for the parking. The lobby area was big, clean and spacious. The rest of the hotel felt really clean and this extended to my room. Smoothie and chocolates in the room was a nice touch also. Unlike myself, I assume the majority of guests are travellers going via Heathrow Airport, this hotel would be a great start / finish to any holiday.
David
avril 2024
Hotel room and staff were excellent.
Mike
février 2023
We love the T5 Hilton! Have stayed with you many times now and have sometimes been lucky to receive a free upgrade - absolutely wonderful, thank you! Everything is perfect really, from the warm professional welcome by the reception staff, to our comfortable and spacious room, and then the superb breakfast, catering for all tastes. Even the machine coffee is great! We will be back! Your lovely hotel makes the start and finish of our holidays very special, thank you all.
Susan
mai 2024
I went for one night stay for my 40th birthday . We used the spa facilities . Simran at the spa was very welcoming and was very kind to allow us to stay more than 1/2 hr slot as per booking . It was a real treat . The Jaccuzi pool had so much pressure and just what we needed . Both sauna and steam room also was great . The ice room was not working at the time . Breakfast was ok - not much options for Halal Dining but with some sweet stuff like pancakes , pastries , butter and Jam and if you want savoury eggs , hash browns and beans . It was sufficient for both me and husband . ***We always used to go to the spa prior to the pandemic then it was out of order for years . I am so glad it’s back open now and we can’t wait for our next overnight getaway ***
D
février 2024
Ashvina, who welcomed us, was First Class and checked us in quickly and efficiently allowing us early access to our room and, as an unexpected bonus, upgraded us to the Executive Level as “Guest Of The Day! This meant that we could enjoy the facilities of the Executive Lounge on the 4th Floor (well worth seeking out if you have the option - or the time) which had a great view of Windsor Castle courtesy of the telescope provided, as well as a variety of excellent snacks and beverages. We appreciated the proximity of the Hilton to Terminal 5 from which we had a flight leaving early the following morning (10 minutes on the bus or pre-booked transfer).
Ian
février 2024